Special offers for the 32nd Anniversary of Citadel:
Free international shipping
Free delivery in Mauritius within 2- 3 days,
By Registered Mail of the Mauritius Post,
to your hotel, your office or your home
Or that of your family and friends.
When you purchase a product on www.citadel.mu you are automatically added
to our list of participants for the raffle draw to be held on the 25th December 2015.
If you disagree, you may choose so at checkout.
The winner will receive a voucher of the value he purchased with us
International Shipping and Delivery.
We try to accept all orders from anywhere across the world.
The order will be done the following day and entrusted to DHL
The delivery can take 5-10 days depending on your location.
Any local tax or charges will be at your cost.
Choose your Citadel merchandise
Enter the quantity, size and colour.
Click to " add to cart” button,
Check your cart by clicking on “cart”
Complete the delivery address,
If different from the invoice address
The total net amount payable
After showing the cost of each merchandise.
Complete the payment details.
Click on the 'Place Your Order'
To confirm your order.
3. What forms of payment do we accept online?
We accept payment by Paypal, Mastercard, and Visa.
Your credit card will be debited only after the goods are ready for dispatch.
4. What is our Returns Policy?
We ensure that every Citadel garment is produced to the highest quality possible so that you will love them as much as we do.
In the unlikely event you are not happy with our products, please return them and we will refund your money back.
The returned item must be in a sale-able condition for exchange or refund.
5. How can I get the refund?
Please follow the below process for returning your parcel to us:
For online purchase inside or outside Mauritius
a. Inform us about the issue via a mail addressed to firstname.lastname@example.org
- Provide us your full name and address
- Date of shipment with the delivery code